Why Choose Network Support Services?

When choosing an IT Solutions Provider, a number of important questions should be addressed to confirm suitability. Ask your current supply these questions and see how NSS compare.

1. Does the provider cater for the size of your business?

We deal primarily with the small to medium enterprise market however with a client base that includes Corporate, Commercial, Government, Professional and Home Users we have dynamic solutions for any size corporation.Rest assured though as every customer has the same level tailored professional service irrespective of size.NSS understand the importance of on-going customer service and satisfaction and strive to achieve this with every single client we do business with.

2. Does the provider specialise in an area that offers full backup and support?

NSS specialise in designing, installing, upgrading and maintaining computer networks of all shapes and sizes. We supply and install all network components from cabling and cabinets, file servers, backup solutions, routers, switches, workstations, laptops and much, much more.Put simply - we supply the complete solution.

3. Does the provider have the necessary experience and expertise required?

NSS have over 40 years of experience and expertise in the IT Product and Service market place.Our technical service engineers regularly attend internal and external training courses and appraisals to ensure the highest level of onsite support and professionalism at all times.Our in house support staff, help desk and workshop facilities are on hand to deal with your queries and problems quickly and efficiently to minimise repair and downtime.

4. Does the provider offer a full and complete range of IT products and services?

NSS offer clients a complete turn-key solution. Though we specialise in network solutions, we are capable of supplying almost any IT solution required, including system upgrades, software installation and troubleshooting, peripheral items, service contracts, 'Doctors Checkups', preventative maintenance and project management - whatever your IT requirement, NSS have the knowledge and experience to provide you with the perfect solution at the right price.

5. Does the provider work pro-actively with its clients?

NSS actively work towards developing and maintaining a long-term strategic relationship with clients. Each client is assigned an Account Manager, enabling a single point of contact. Your Account Manager will establish an understanding ofyour current and future IT requirements, as well as an understanding of your business in general - enabling recommended solutions to match time-scales, budgets and resources available. This service includes monthly or bi-monthly (whichever is preferred) meetings between NSS and yourselves to discuss current performance and future requirements.